Today was the day.
The day we got new windows.
New windows from Feldco.
Too bad we’re not getting our windows. Our windows we need because it’s getting cold and we have no insulation between the walls and current windows. Where there are cracks between them where cold air gets in. Those cracks.
I am so ready for windows. Because all of our furniture has been moved to the east wall of the condo for 3 weeks and because we have unpainted drywall around the windows. And the cat keeps jumping on them. Because I want my house back to normal. Because I want to cook without dust getting in the food. Because I WANT MY WINDOWS.
So here’s the story: We ordered our windows almost 8 weeks ago from Mike from Feldco. Mike guaranteed that if we had any problems, with the installation, fit, measuring he would take care of them. We put down a deposit when we ordered. One week later, we found out that the drywall around our windows had to be ripped out, so we called Mike. He no longer worked at Feldco. His manager guaranteed that the windows would still fit. He said they didn’t need to be re-measured without the drywall. There would be no problems.
I don’t have his name, or I would totally publish it.
Fast forward to: Today.
Brendan and I spent an hour last night lugging furniture 4 feet away from the windows. We made a sign for the bathroom door that said “Cat. Do not enter”. We locked up said cat. Brendan stayed home from work to wait for the workmen, who were slated to arrive sometime from 8-10am. He was planning to let them in and then go to work.
At 9:55am I recieved a call on my cell phone from a woman from Feldco. She indicated that the windows did not fit because they were measured wrong, and it was our fault for not letting Feldco know we were ripping out the drywall. She also indicated that Feldco required that someone stayed home all day with the workmen. This was the first I had heard of this rule.
Me: “Is there a reason no one told us this before today?”
Her: “We require someone to be home any time we are in your house”
I guess I’m an idiot that didn’t figure that out TELEPATHICALLY. Thanks, no name. So I gave her Brendan’s number, since he was AT HOME WAITING STILL and she spoke to him. Apparently, Mike’s supervisor never told anyone that we were ripping out the drywall. And he isn’t answering his phone. So guess who pays the price. Maybe he no longer works for Felco, just like Mike!
October 27 we get our windows. I’ll be home all day if you want to stop by. Now excuse me while I go bang my head against my current windows that are falling out of their panes.